All our latex balloons are sempertex  fully inflated with certified helium, 100% safe.

Guaranteed buoyancy time in balloons r18 12  at 14  hours after delivery.

The personalized balloon includes:

• R18 latex balloon inflated with certified helium (if the balloon is transparent, it includes metallic confetti).
• Personalized message.
• Custom ribbon.
• Base

Helio Up undertakes to deliver the product in perfect condition to the address indicated by the Customer on the order form. In order to optimize delivery, we thank the Customer for indicating an address where the order can be delivered within normal business hours.

Helio Up will not be responsible for errors caused in delivery when the delivery address entered by the Customer in the order form does not match reality, or some data has been omitted.

The request  made will be delivered within a minimum period of 24 hours from Monday to Friday from the confirmation of the same. Keep in mind that if the order is required for Friday or Saturday, it must be requested at least 8 days in advance and will be subject to confirmation depending on delivery availability.